Primary PIC: can be the owner of the business if he is directly involved or someone from a managerial level. Primary PIC controls the workflow and is accountable that other users (SPIC, TC, TE) are updating Foodwatch daily.
Secondary PIC: SPIC is responsible for conducting daily inspection, editing establishments data, adding food handlers etc. SPIC must regularly access Foodwatch and is responsible for the data provided.
Technical Experts: is a person that has the knowledge and education to train, inspect, audit, consult anything related to food safety. TE’s must provide detailed information about their expertise. Note: Trainer from internal/external training centres are registered as Technical Experts.
Technical Contacts: is a person that has the skills to perform a task. E.g.: pest control contractors, water tank cleaning contractors etc.